Catalogue export

TERMS AND CONDITIONS OF SALE

INFORMATION

Orders Orders, and any subsequent changes thereto, which are submitted to us or taken by our representatives, shall not become final as far as we are concerned until they have received our written confirmation. We reserve the right to require any guarantees that we deem appropriate and to suspend the execution of our customers’ orders until we are satisfied on this point, even if we have already acknowledged receipt. Unless otherwise stipulated by us in writing, all orders imply complete and unconditional acceptance of these general terms and conditions of sale. Any conditions other than those stipulated herein which are not expressly accepted by us shall not be binding on us. The Company reserves the right to make any changes it deems necessary to its products at any time without obligation to modify products previously delivered or in the process of being ordered, and also reserves the right to modify the products defined in its catalogues without prior notice. All orders for products made to order or on quotation are considered firm and final, no cancellation will be accepted. Prices The prices mentioned in our price lists are determined according to the economic conditions in force at the time of their establishment, the prices are exempt from VAT. They may be revised according to changes in economic conditions at the time of delivery. All our prices are exclu sive of tax, including packaging, and are quoted ex works in L’AIGLE (61) or from our logistics platform in MEUNG SUR LOIRE (45). The prices given on quotation are firm and final. They are valid for 1 month from their date of issue. The prices given for products configured by you are only considered firm at the time of validation of the order by our services. Delivery time Delivery times are given as an indication and without commitment on our part. We shall never accept penalties or claims for compensation for delay for any reason whatsoever, unless otherwise agreed in the order and accepted by us. Under no circumstances can we accept the cancellation of an order, even if it is motivated by an exceptional delay. The following are consid ered to be cases of force majeure, which automatically suspend delivery deadlines: fire, war, floods, strikes, material breakdowns, government restrictions, quotas, shortages of supplies from our suppliers, etc. Deliveries Unless otherwise stipulated, all our goods sold, taken from our factories or dispatched, always travel at the risk of the consignee, even in the case of carriage paid delivery. The delivery times announced are all ex-works. Claims In the event of damage, missing items, etc., in accordance with the law, it is up to the recipients to exercise their rights of recourse directly against the last carrier to whom they should only give discharge after having ensured that the shipment is complete and in perfect condition. Any anomaly noted on receipt must be stipulated on the consignment note and then within a maximum of 3 days by registered letter with acknowledgement of receipt or by email with acknowledgement of receipt. Reservations must be made immediately upon receipt on the carrier’s consignment note, specifying the reason (clear and precise wording) and the FRENEHARD reference(s) concerned. This document must be sent to us within 2 days by registered letter with acknowledgement of receipt or by email with acknowledgement of receipt in order for the claim to be taken into account. Any additional document may be added, such as a photo, to this letter. Any return of goods will be at the customer’s expense (including transport and customs costs). Transfer of ownership Unless otherwise agreed, the transfer of ownership of our goods only takes place after full payment of the price, although the transfer of risk takes place as soon as the goods have left our warehouse. The buyer is obliged to keep our goods in perfect condition and to use them for their intended purpose. When our goods have been acquired with a view to resale, such resale is only permitted insofar as the purchaser expressly informs the sub-purchaser of the existence of the retention of title clause stipulated in our favour and makes him bear all the con sequences thereof. In the event of resale and/or processing, the purchaser undertakes, at the first request of the seller, to assign all or part of the claims acquired against the sub-purchasers, up to the amount still due. Any return of the goods shall be at the buyer’s expense and risk. Receipt Acceptance of the equipment implies acceptance of the recognition of the conformity of the equipment, in particular in terms of health and safety of workers, especially the decree of 1 September 2004. The equipment shall be accompanied, if necessary, by the technical docu mentation necessary for its use and maintenance. The absence of a request for documentation implies recognition of knowledge of the rules relating to the installation and use of the equipment. We will not accept any claims concerning the conformity of the product once it has been transformed, modified, implemented or installed. Shipments Free deliveries will be carried out without any special time or technical requirements. If the customer requests a forwarding shipment, including express shipment, he will be charged a contribution to the shipping costs according to the carrier’s scale. Any import taxes or customs and administrative charges shall be borne by the customer. In this context, and in particular for deliveries by appointment, unforeseeable road hazards (bad weather, accidents, driving bans, etc.) may cause delays for which we cannot be held responsible. Guarantee The French legal guarantee for hidden defects in our products is expressly and strictly limited to the repair or simple replacement of the same,

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